Get in Touch
Whether you're exploring PoolCamp, need help with your account, or want to share feedback — our pool-industry team is ready to help.
Email Us
hello@poolcampai.com
For general inquiries, partnerships, or support.
Response Time
Under 2 Hours
During business hours. We take pride in fast replies.
Office Hours
Mon–Fri 8am–6pm CT
Our team is available five days a week.
Help Center
Browse FAQs
Find instant answers to common questions.
VisitCommon Questions Before Reaching Out
Quick answers to the questions our team hears most often from pool service professionals.
What's the fastest way to get help?
For urgent issues during business hours, email hello@poolcampai.com or use the in-app chat. Average response time is under 2 hours. For technical issues, include your account email and a screenshot so we can jump straight to a fix.
Can I get a live demo before signing up?
Yes. Book a personalized demo with a pool-industry expert on our demo page. We'll walk through PoolCamp's features and show you how they apply to your specific business — whether you run 50 pools or 5,000.
Do you offer phone support?
Priority phone support is available on Professional and Enterprise plans. Starter plan customers get email and in-app chat support with the same fast response times. Check pricing for a full comparison of support tiers.
I'm switching from another software. Can you help?
Yes. PoolCamp offers free data migration from Skimmer, Jobber, Pool Brain, and spreadsheets. Contact us and we'll handle the entire import so you don't lose any customer records, route history, or chemical logs.
Where can I find tutorials and documentation?
Visit our blog for guides, tips, and best practices on running a more profitable pool service business. For product-specific walkthroughs and video tutorials, contact support and we'll send you the resources most relevant to your workflow.
Send Us a Message
Fill out the form below and we'll get back to you within 2 hours during business hours.
Why Pool Pros Choose PoolCamp
3,000+
Pool Service Companies Trust PoolCamp
From solo operators to multi-state franchises, thousands of pool professionals rely on PoolCamp every day to manage routes, customers, and billing.
< 2 Hours
Average Response Time
Our support team is staffed by people who understand pool service. Every email, chat, and form submission gets a real reply — not an auto-responder.
Free
Data Migration & Onboarding
Switching from Skimmer, Jobber, or spreadsheets? We migrate your data and walk you through setup at no extra cost. Book a demo to learn more.